PayPal CEO Alex Chriss Charts Path to Profitable Growth and Innovation

26 February 2025 | Wednesday | Company results

With a focus on platform consolidation and increased innovation, Chriss outlines PayPal’s vision to power the global economy, projecting strong transaction margin growth and double-digit EPS gains by 2027.
PayPal CEO Alex Chriss

PayPal CEO Alex Chriss


Announces New Unified Merchant Offering, Strategic Partnership with Verifone, and Fastlane Expansion to International Markets

Company expects high single-digit transaction margin dollar (TM $) growth and low teens+ non-GAAP EPS growth by 2027

PayPal Holdings, Inc. (NASDAQ: PYPL) will host an Investor Day  in New York City beginning at 8:30 a.m. EST. The previously announced event will feature presentations from PayPal senior leadership and an overview of its strategic and growth plans for the next several years. In conjunction with the event, the company is providing its medium-term growth outlook (2025 to 2027) and longer-term ambitions.

"Our vision is for PayPal to be the commerce platform powering the global economy, and we have the scale, ubiquity, and data advantages to make that happen," said Alex Chriss, President and CEO, PayPal. "In 2024, we returned PayPal to profitable growth. We have increased our innovation velocity and are consolidating to one platform to meet the evolving needs of both consumers and merchants. Looking ahead, we expect high single-digit transaction margin dollar growth1 and low teens+ non-GAAP EPS growth by 2027. We have a clear strategy designed to accelerate profitable growth for years to come."

Outlook for Accelerating Growth
During today's event, PayPal will reaffirm its 2025 financial guidance, initiate its 2027 outlook, and share its longer-term growth ambitions:

Financial Metric

2025 Guidance (reaffirmed)

Outlook by 2027

Longer-term Ambition

TM $s ex interest on customer balances1

At least 5% growth

High single-digit growth

10%+ growth

Non-GAAP Earnings Per Share

6-10% growth

Low teens+ growth

20%+ growth

Please see "Non-GAAP Financial Measures" for reconciliations of non-GAAP financial measures to the most directly comparable GAAP financial measures and important additional information.

New Unified Merchant Offering: PayPal Open
As part of the event, PayPal will announce its new merchant offering, PayPal Open, one platform for all businesses. With PayPal Open, businesses, including developers and partners, will be able to easily discover and integrate commerce enablement tools, ranging from payments to financial services to risk solutions within the PayPal ecosystem. Additionally, this platform integrates with external commerce partners, providing access to an even wider variety of offerings to help merchants support continuity and scale their businesses. PayPal Open will soon be available in the US and expand to the UK and Germany in the next year, with additional markets to follow. Learn more about PayPal Open by visiting PayPal.com/PayPalOpen.

Strategic Omnichannel Partnership with Verifone
PayPal also announced an expanded partnership with Verifone to deliver seamless omnichannel payment acceptance solutions to enterprise merchants. This strategic partnership will bring together Verifone's in-person payment assets with PayPal's enterprise payment processing and e-commerce capabilities, known as Braintree, to offer merchants a flexible and scalable omnichannel payments acceptance solution. With Verifone's focus on payments hardware, and PayPal's experience in payments processing, the two companies will plan to rapidly scale and support merchants across the globe. This omnichannel offering will be a part of PayPal Open. Learn more at https://newsroom.paypal-corp.com/.

Fastlane Expanding to International Markets
PayPal also announced an expanded strategic relationship with J.P. Morgan Payments to offer Fastlane for its merchant clients in the UK and Europe

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