Integrity, LLC ("Integrity"), a leading distributor of life and health insurance, and provider of wealth management and retirement planning solutions, announced the addition of Plan Insights to Ask Integrity^®, the industry's most robust AI-powered and voice-activated customer relationship management solution. Using a conversational interface, Plan Insights offers agents real-time answers to questions about Medicare Advantage and Part D prescription drug plans, allowing for greater precision in determining client needs. This groundbreaking solution is available to all Integrity agents in time for the 2026 Medicare Annual Enrollment Period (AEP) following availability of plan details released by CMS. 

"The Plan Insights feature of Ask Integrity instantly surfaces fundamental information for agents, so they can help clients make well-informed healthcare decisions," said Bryan W. Adams, Co-Founder and CEO of Integrity. "In an industry defined by rapid change and complex plan options, agents are challenged to stay current and deliver accurate, timely guidance. Plan Insights empowers agents to elevate the client experience by using AI to clarify plan selection. Agents will receive instant, reliable answers to client questions — streamlining every interaction and ensuring higher overall client satisfaction. Each of Integrity's innovations cultivates a deeper agent-client relationship, so we can continue to help consumers prepare for the good days ahead."

Plan Insights is Integrity's latest enhancement to its groundbreaking AI solution, Ask Integrity, which empowers agents to manage customer relationships more dynamically. Especially relevant during AEP, Plan Insights places access to information about Medicare Advantage and Part D prescription drug plans — including year-over-year plan changes — at an agent's fingertips. Agents can instantly confirm plan details, such as copays, deductibles, out-of-pocket maximums and more. By incorporating Plan Insights into meeting preparations, agents can feel more confident in offering expert guidance to clients about plans that best serve their needs.