mShift and Indemn AI Expand Generative AI Solutions to Transform Insurance Distribution and Underwriting

23 April 2025 | Wednesday | News

Building on their success in personal cyber coverage, the partners introduce scalable AI-powered tools for carriers, MGAs, and distribution partners across the insurance value chain

Millennial Shift Technologies (mShift), a leader in intelligent insurance services, announced  the next chapter in its strategic collaboration with Indemn AI. The collaboration is focused on bringing Generative AI solutions to the forefront of insurance distribution and underwriting. This enhanced platform builds upon the success of the duo's recent launch of a high-touch, AI-powered personal cyber solution designed for high-net-worth and high-profile individuals.

Scalable AI Innovation Across Insurance Lines

With a proven foundation in personal cyber coverage, mShift and Indemn AI are expanding the platform's reach to serve a broader spectrum of insurance professionals. Designed for seamless integration, the enhanced solution enables carriers, MGAs, and distribution partners to:

  • Automate Expert-Level Support Deliver real-time responses to coverage, eligibility, and underwriting questions—minimizing time-consuming back-and-forth communications.

  • Accelerate Quoting and Binding Leverage embedded risk intelligence and AI-powered insights to streamline quoting workflows with increased speed and precision.

  • Integrate Cyber and Adjacent Services Enable bundled offerings of cyber risk mitigation, ancillary services, and insurance coverage—all from a unified platform.

  • Tailor AI Workflows to Fit Any Business Through Indemn AI's no-code AI Studio, users can rapidly build and deploy custom agent workflows, ensuring full alignment with brand, compliance, and customer needs.

A Strategic Partnership with Shared Vision

The collaboration between mShift and Indemn AI continues to demonstrate the value of domain-specific AI in solving real-world challenges for modern insurers. As demand grows for smarter, more efficient insurance infrastructure, both organizations remain committed to building solutions that reduce friction across the insurance value chain.

"What started as a targeted initiative in cyber has evolved into a scalable solution for the broader insurance market," said Mark Meury, Founder and CEO of Millennial Shift Technologies. "This is just the beginning—we're excited to help more partners unlock the power of tailored, intelligent automation."

"Our work with mShift has shown how rapidly AI can elevate complex insurance processes," added Kyle Geoghan, CEO and Co-founder of Indemn AI. "By continuing to innovate together, we're making advanced AI both accessible and impactful for the entire industry."

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