Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact,  announced an expanded payment processing solution with the launch of Blackbaud Integrated Payments. Inclusive of the functionality previously known as Blackbaud Merchant Services, Blackbaud Integrated Payments will now extend the company's robust purpose-built payments capabilities to any software providers that integrate with Blackbaud's Payments API®, providing a cohesive and seamless "Payments-as-a-Service" experience for social impact customers for things like donations, tuition payments, ticket purchases and more. In addition, Blackbaud Integrated Payments will integrate with YourCause^® from Blackbaud^®, the company's CSR solution for corporations, to expedite donations made through employee giving programs directly to nonprofits.

"We are excited to unveil Blackbaud Integrated Payments as part of our ongoing efforts to simplify and enhance the donation processing experience for our customers," said Jerry Needel, chief of product innovation, Blackbaud. "We are providing social impact organizations the flexibility they need to innovate with point solutions that fit their unique needs, without having to compromise on reliability, back-office simplicity, or the donor experience, ultimately saving time and money for their missions."

Customers will benefit from Blackbaud's industry leading payments capabilities like an optimized checkout experience, automated credit card updating, superior fraud detection, recurring gift retention, simplified reconciliation, and centralized transaction reporting. In addition, customers can leverage Blackbaud Integrated Payments to process transactions through integrated third-party software solutions for activities like auctions, text-to-give, face-to-face canvassing, telemarketing, event ticketing, merchandise sales, school fees and alumni engagement, with more to come throughout 2025. 

North Carolina Coastal Federation is leveraging Blackbaud Partner GivBee for text-to-give capability with Blackbaud Integrated Payments processing. Kelly Bodie, membership director at North Carolina Coastal Federation, shared, "This integration between GivBee and Blackbaud is bigger and better than any other tool I was considering. We're able to send personalized texts to donors with a payment link, and then gifts are processed through Blackbaud Integrated Payments and recorded in our Blackbaud Raiser's Edge NXT® CRM. I've never been able to put something so powerful into the pockets of our donors before, and at the same time, it dramatically simplifies the back-office process for us."

Other Blackbaud Partners including Almabase, Odin, SmartTHING, SwipeTrack and more are also already leveraging the Payments API to offer Blackbaud Integrated Payments. Almabase calls it a game changer. "Social impact organizations typically experience more disruption than value when implementing new software solutions. Our integration with the Blackbaud Payments API offers a different experience, providing best-in-class alumni engagement, event management, and social giving capabilities without disrupting existing back-office processes. It's truly a win-win for our customers," said Kalyan Varma, CEO and founder of Almabase.

James Citron, CEO of Pledge, also a Blackbaud Partner, added, "We're excited to partner on Blackbaud's launch of integrated payments to create shared value and accelerate innovation across the social good sector. Through this integration, we'll bring PledgeAI, text-to-donate, and event fundraising tools like the Zoom donate button into Blackbaud's trusted ecosystem—giving nonprofits access to the latest fundraising technology to open new avenues for growth, reach more donors, and amplify their impact."

Through the YourCause from Blackbaud integration coming later this year, Blackbaud Integrated Payments will offer a new Expedited Giving feature to accelerate donation distribution from companies that rely on YourCause for their corporate giving programs, speeding up the flow of funds from their employees directly to nonprofits. Eliminating friction between giver and recipient, donations can be received by nonprofits up to 95% faster, and employees can receive receipts directly from the nonprofit, making the process easier than ever and incentivizing employees to engage in matching gifts programs.