Credem, one of Italy's leading banking groups, and Google Cloud announced the extension of their partnership to provide the bank's employees with Google Workspace with Gemini, integrating generative AI into daily productivity tools.

This announcement is part of an extended, multi-year strategic collaboration between the two companies. Credem has already chosen Google Cloud to enable the crucial phases of its digital transformation journey, from cloud infrastructure to strategic data management. The integration of Google Workspace with Gemini further strengthens Credem's innovation strategy, aiming to continuously improve service standards for end customers and provide its employees with advanced tools to work more efficiently and dedicate more time to higher value-added activities.

Access to Google Workspace with Gemini will help Credem employees with daily tasks by speeding up information retrieval and optimizing time currently spent on operational activities (such as taking notes, summarizing documents, or analyzing data), with the goal of increasing productivity. Credem is also evaluating the implementation of additional Google Cloud tools, such as Gemini Enterprise and Vertex AI, for the development of AI agents: semiautonomous AI programs that are capable of planning, executing actions, and adapting to complex tasks. All of this will be done in full compliance with industry regulations, always ensuring confidentiality and complete control over the processed data.

To ensure effective and conscious adoption, Credem has launched a robust training and engagement program, starting with an AI skills assessment across the entire company workforce and planning more than 30,000 hours of specific AI training by the end of the year.

"With the adoption of generative AI tools, we want to provide people with useful tools to work better, more efficiently, and dedicate more time to high-value-added activities. All of this," stated Piergiorgio Grossi, Chief Innovation & Data Officer at Credem, "is in line with our purpose, which we have summarized in the term Wellbanking, meaning to create sustainable value and well-being over time for our people, clients, stakeholders, and the communities in which we operate. In this case, Wellbanking means cultivating a professional environment that promotes growth, inclusion, and a healthy work-life balance, recognizing that well-being means working well. In this sense, we are convinced that the adoption of generative AI tools can be one of the pieces of this journey. This approach is fundamental because generative AI represents not only a technological evolution but implies a real change of mindset that everyone must embrace to keep pace with the times and fully seize the opportunities offered by these new frontiers."