Reply has been officially recognized as a Microsoft Frontier Partner as part of the Microsoft AI Cloud Partner Program. With the receipt of the exclusive "Frontier Partner" badge, Reply consolidates its position as a leading expert in the implementation of future-oriented AI solutions in the areas of cloud & AI platforms, AI business solutions and security.

The "Frontier Partner" badge is awarded exclusively to partners who demonstrate advanced AI skills and meet the requirements at the time of award. This award confirms Reply's ability to deliver measurable results for customers with Microsoft technologies such as Microsoft Copilot, Microsoft AI, and the AI-powered features of Dynamics 365.

The success is based on a network of highly specialized companies: Aim Reply, Business Elements Reply, Cluster Reply, Root16 Reply, Solidsoft Reply, Valorem Reply, WM Reply and Zest Reply offer comprehensive expertise in the Microsoft ecosystem. Together, they support companies in designing, implementing and operating AI solutions on Microsoft platforms for real business scenarios.

In this collaboration, Reply empowers companies to implement AI solutions so that they can be seamlessly integrated into existing environments and operated in a scalable way. Examples of current successful projects:

• BPM LLP – Scaled introduction of Microsoft 365 Copilot in the Professional Services environment:
  Valorem Reply helped BPM LLP, a leading US auditing and consulting company, expand Microsoft 365 Copilot from a 50-user pilot project to 1,300 employees. Targeted training, structured change enablement and secure data governance with Microsoft Purview promoted broad acceptance and increased operational efficiency.

• Danieli – Central platform for generative AI:
  In collaboration with Cluster Reply, Reply helped Danieli accelerate the introduction of generative AI through a central "GenAI Hub" on Azure. This standardizes development, governance and rollout, ensures compliance and shortens time-to-market throughout the company.

• Riverty – AI-powered customer service:
  Cluster Reply, together with the fintech company Riverty, developed an omnichannel platform based on Microsoft Dynamics 365 and AI. The solution bundles chat, email and voice, which optimizes efficiency and customer experience in several European markets.

This award underscores our long-term commitment to practical AI solutions that create real added value. By combining industry knowledge, engineering expertise and Microsoft technologies, we integrate AI into the core processes of our customers in a scalable and responsible way.”

This milestone consolidates Reply's position as a trusted Microsoft partner for AI solutions in the enterprise segment. The badge confirms: Reply can support companies at every stage of their AI journey: from strategy to proof-of-concept to enterprise-wide implementation and optimization. Thanks to Reply's validated expertise, customers can effectively integrate AI solutions into existing platforms, workflows and security architectures.