Sagent, a leading mortgage servicing fintech software company, announced a new partnership to aid the housing-affordability mission of Idaho Housing and Finance Association (IHFA) by implementing Sagent's Dara Claims platform.

"This partnership between Sagent and IHFA is a breakthrough in how technology can help address America's home affordability crisis," said Geno Paluso, CEO of Sagent. "By automating claims to reduce operational costs, Dara Claims helps IHFA recover more servicing expenses and reinvest in affordable housing programs. Helping servicers support successful homeownership is what Dara by Sagent is all about."

This first-to-market implementation of Sagent's new Dara Claims product — which took under 60 days to complete — enables IHFA to deliver a seamless, data-driven claims process within its existing servicing system of record, connect with any of its investors. and handle any claim type. Dara by Sagent's real-time data and open ecosystem architecture drastically accelerates implementations and compatibility with other systems.

"Our mission is to expand access to housing in Idaho, so any viable solution must handle a wide range of claim types and connect to a variety of investors," said Chuck Kracht, Executive Vice President of Idaho Housing and Finance Association. "Dara by Sagent's Claims capabilities and configurability let us move away from manual claims processing, reducing the cost and time to process each claim and recovering more of our expenses than ever. We can then put that savings back into the programs that enable housing opportunities in Idaho and the other state agencies we serve."