EFGH and REGIDESO Launch Digital Services Initiative to Transform Water Utility Operations in the DRC

21 November 2025 | Friday | News

The agreement integrates secure digital payments and financial tools to strengthen revenue systems and make essential services more accessible for millions of Congolese users.
Picture Courtesy | Public Domain

Picture Courtesy | Public Domain

Embed Financial Group Holdings (EFGH) and Régie de Distribution d'Eau (REGIDESO SA) have signed a Master Services Agreement to advance the digital transformation of the Democratic Republic of Congo's national water utility, modernise revenue collection and expand access to essential financial services across the country.

The partnership brings together REGIDESO's nationwide operational reach and EFGH's expertise in digital payments, financial platforms and ecosystem design. Both organisations will introduce secure digital bill-payment channels, protection features and new financial tools that make payments simpler, faster and more accessible for households and businesses.

This collaboration supports REGIDESO's broader effort to improve customer experience, strengthen financial resilience and accelerate the shift toward digital services throughout the DRC.

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