Sapiens Acquires Candela to Expand APAC Footprint and Strengthen Life Insurance Capabilities Globally

22 April 2025 | Tuesday | News

$22 Million deal enhances Sapiens’ insurance automation portfolio with Candela’s BPM and case management solutions, reinforcing digital transformation for life insurers across Asia and beyond


A Strategic Move to Strengthen Sapiens' Position in the APAC Market and Strengthen our Life Position Globally

Sapiens International Corporation , a global leader in intelligent insurance software solutions today announced the acquisition of Candela, a leading intelligent automation company servicing blue-chip, APAC-based insurance clients. This strategic move aims to enhance Sapiens' life product portfolio and expand its presence in the APAC region. The transaction is subject to customary closing conditions and expected to close during the second quarter of 2025.

Candela offers an end-to-end insurance automation platform along with digital services and solutions. Candela has 23 customers, primarily in SingaporeMalaysiaThailandHong Kong and South Africa. The Candela team of over 100 employees is mainly in Bangalore, India. Candela is currently part of Azentio, a Singapore-based company.

With nearly 30 years of deep industry expertise, Candela is well-positioned to support Sapiens' vision and strategy for growth in the APAC market in addition to providing innovative new capabilities to Sapiens global customers. Candela's solutions are complementary to Sapiens Insurance Platform and Policy Administration Systems for Life. By leveraging Candela's Business Process Modelling (BPM) and Case Management capabilities, Sapiens aims to enhance its Insurance Platform for life offerings.

This acquisition also enables the implementation of standardized processes over external legacy solutions, ensuring a consistent and enhanced experience for agents, customers, and administrators.

"I am pleased to welcome the Candela team and customers as part of our strategy to continue to expand our presence in the APAC region and enhance our sophisticated life insurance platform" said Roni Al-Dor, CEO and President at Sapiens. "We will continue to support Candela's customers and products, increasing value across the entire insurance lifecycle and supporting insurers' digital transformations with a comprehensive product proposition and a diverse range of service capabilities."

"Joining the Sapiens organization opens up a wealth of resources and a global network of relationships for the Candela team and our clients," said Amitabh Poddar, Business Head, Candela. "Integrating our intelligent automation solutions into Sapiens' leading insurance software platform will enhance our capabilities and provide even greater value to our customers. We are committed to ensuring a smooth transition and maintaining uninterrupted service for all our clients."

The acquisition of Candela is structured as a cash transaction. Candela non-GAAP full year 2024 revenues were $8 million USD. Sapiens will pay an aggregate cash consideration of $22 Million dollar. The acquisition will be accretive to profit starting from the fourth quarter of 2025.   The transaction is expected to be completed during the second quarter of 2025. Upon completion, Candela will become wholly owned by Sapiens.

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